Voyager’s commitment to the safety and wellbeing of our groups is second to none. Safety is always our number one priority and we never compromise on it. Our tried-and-tested procedures, backed up by both internal and external auditing, epitomise industry best practice.
Senior, trained and qualified staff members select and audit accommodation to ensure all properties conform to all local and European legislation, as well as meeting Voyager’s published Health & Safety requirements. You’ll find more detailed information on all aspects of Health & Safety on our website.
Coaches contracted by Voyager comply with all relevant UK and European legislation, including those laws concerning seatbelts on coaches and drivers hours. Coach operators used more than 5 times in a year will have an ‘in situ’ audit once every 3 years. Tour itineraries are agreed with the coach company to ensure the requirements of EU Drivers’ Hours legislation is adhered to.
All air, rail and sea transportation complies with regulations set down by the appropriate Maritime and Coastguard agency, Civil Aviation Authority or equivalent regulatory body.
All activities featuring in the Sports & Activity programmes should have an appropriate operating licence, suitable levels of Public Liability Insurance and conform to Voyager Codes of Practice. In addition, compliance with the standards set out by the appropriate National Governing Body or Licensing Authority will be required as the appropriate minimum safety standard.
All monies paid to Voyager are protected! Voyager is fully bonded through ABTA and ATOL. For further details of ABTA benefits, please go to www.abta.com.
We realise you may well want to visit your chosen resort before leading your group there, so you can plan your programme and complete any necessary risk assessment of your accommodation and itinerary.
If you wish to make an advance visit to your chosen destination we can assist with the cost. Please contact our office for details on 01273 827 327.
Voyager is a full member of ABTA (number Y0554) and as such we are fully bonded by ABTA and must adhere to ABTA’s strict Code of Conduct.
Voyager is licensed by the Civil Aviation Authority under ATOL number 9817 and as such we are fully bonded under the ATOL rules.
Voyager is an appointed representative of Fogg Travel Insurance who are authorised and regulated by the Financial Services Authority.